Timely-specific Terms — Mibra Timely

This annex supplements the Terms of Use and applies exclusively to Mibra Timely (“Timely”). If there is a conflict regarding Timely, this annex prevails.

1. Service description

Timely is a private assistant. The subscriber talks to a single WhatsApp channel operated by Mibra, on a phone number and WhatsApp Business (WABA) account owned by Mibra, to manage their own schedule and create events on the Google Calendar they link. There is no WhatsApp Coexistence and no Embedded Signup. In the MVP, Timely does not message the subscriber’s customers, and those customers do not use Mibra’s number.

2. Mibra’s WhatsApp channel

• The phone number and the WhatsApp Business (WABA) account belong to Mibra. The subscriber does not connect, verify, or transfer their own number or WABA.
• Mibra does not send messages on behalf of a number belonging to the subscriber.
• Only the subscriber talks to the number. The channel is a private assistant for their own schedule. Mibra processes those messages only to run the contracted assistant and update the subscriber’s Google Calendar, per the Privacy Policy.
• In the MVP, Timely does not message the subscriber’s customers, and those customers do not use the number.
• Use of the channel is subject to Meta terms and policies applicable to the WhatsApp Business Platform.

3. Automated assistant

Timely may use automation (including software-assisted interpretation) to run scheduling flows. The subscriber must:

• use the assistant for their own schedule;
• review settings (services and hours) before using the assistant;
• not use the assistant for prohibited content, spam, deceptive practices, or to message their customers.

Mibra does not guarantee specific commercial outcomes (for example, booking volume).

4. Google Calendar

Integration requires OAuth authorized by the subscriber. Created events remain on the subscriber’s Google calendar; Mibra does not replace Google as the primary calendar store. Revoking access in Google stops new sync until re-authorization.

5. Third-party data (subscriber’s clients)

Third-party data the subscriber enters, and personal data that appears in calendar events, is processed on the subscriber’s behalf (controller). Mibra is the processor of that data. WhatsApp data on the channel is the subscriber’s own conversation with the assistant. The subscriber must obtain legal bases and provide appropriate notices when third-party data is involved. The channel is operated by Mibra. In the MVP, Timely does not message the subscriber’s customers. Details in the DPA.

6. Limits and fair use

Plans may impose limits on messages, bookings, or integrations. Excessive or abusive use may be throttled or suspended to protect the platform and third parties.

7. Suspension and discontinuation

Pausing or ending Timely does not remove events already stored on the subscriber’s Google Calendar. The subscriber does not connect a WABA, so there is no subscriber WABA to unlink. There is also no customer WhatsApp channel to disconnect: in the MVP that channel does not exist. Revoking Google Calendar access follows the Privacy Policy and the Help Center.

8. Contact

Support: support@mibra.io. Legal: legal@mibra.io.